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Why is my incoming email delayed for a few minutes ?

Why is my incoming email delayed for a few minutes ?

In order to provide better spam protection, all of our mail servers have implemented a new mechanism called "Greylisting". This mechanism will cause ONLY the first mail sending to you from an email address delay for 5-30 minutes, depending on the configuration from sending server. This new system will NOT affect your daily email operation. (What is Greylist?)

This move is beneficial to all customers including you since only first email from a sender is delayed and email is never a real time protocol. This mechanism will greatly reduce spam mail sent to our customers. If an email is not received, it's the sender's problem that does not resend between 5-360 minutes.

If you really need full control over the spam setting and willing to accept a higher rate of negative spams, you can select our Dedicated Email package to disable the greylisting feature.

Tags:

greylist, greylisting, mail delay