MSSQL:
1) Login to your hosting control panel. Click on the menu "Database". On the left menu, click on MSSQL.
2) You'll now see a list of your mssql db. Click on the "Backup" link next to the database that you want to backup.
3) Follow the backup steps to setup FTP Account and to Start the backup of your db.
4) FTP to the account that you just setup for your database backup and retrieve the backup.
Please note that we do backup your db on a daily basis as well.
MySQL:
1) Login to your hosting control panel. Click on the menu "Database". On the left menu, click on MySQL.
2) You\'ll now see a list of your mysql db. Click on the "Backup" link next to the database that you want to backup.
3) Follow the backup steps to setup FTP Account and to Start the backup of your db.
4) FTP to the account that you just setup for your database backup and retrieve the backup.
Please note that we do backup your db on a daily basis as well.
To backup your files, please refer to this article.