Knowledgebase » Knowledgebase » Accounting

How do I upgrade to VPS plan?

Mark — Wed, 10 Dec 2008 18:17:51 GMT

Please visit https://dediorder.mysite4now.com/PlanInfo.aspx to upgrade your plan to VPS.
For VPS plans detail please visit http://www.webhost4life.com/vps.asp

How to automatically use my commission

Mark — Mon, 01 Dec 2008 16:58:14 GMT

Please login to your hosting control panel >> Account(top) >> Commission Bal(left) >> select the check box of "Automatically use my commission for any future purchases" and submit. Then all your future purchase will be paid by commission by default.

Why there have renewal fee?

Mark — Mon, 01 Dec 2008 13:13:08 GMT

The renewal fee is for implementation increase load speeds and performance for your websites making them able to withhold more internet traffic.

In addition we have new bandwidth providers improving our fast reliable routing for our customers in different regions. Key element to better service our customers, we will increase the number of support representative to attend each individual customer's needs. We hope such adjustments will benefit the customers we service, providing the absolute best web hosting service on the market. This small increase per month on the hosting plans will beneficial to all valued customers.

In Today's market, there are many value price hosting service providers however, not everyone provides quality technical Support Service team. The budgets for most valued price hosting service providers are unable to provide quality support staff, hardware, and bandwidth to customers. Having a good support team is very expensive because it requires experienced and knowledgeable staffs.

Our goals are not to be another value price hosting company. Our aims to be the best providing excellent support and hosting services at a very reasonable price.

What id and password do I use to login to my wss

Mark — Sun, 30 Nov 2008 13:38:01 GMT

To login toyour WSS, please use your hosting ID and hosting password. If yourhosting password doesn't work, go to your control panel -> Security-> Site User Manager and reset password there for your hosting userid. That should fix the problem.

Where do I obtain a receipt for my account?

Mark — Sun, 30 Nov 2008 12:35:46 GMT

Where do I logon into my Hosting Account?

Mark — Sun, 30 Nov 2008 12:26:00 GMT

You can go to our company main page, click "Control Panel Login" to login.

Where do I go to change my account info?

Mark — Sun, 30 Nov 2008 12:18:38 GMT

Please login to your Hosting Control Panel->Account->Customer Profile to update your information.

How do I login when I have multiple accounts?

Mark — Sun, 30 Nov 2008 12:11:14 GMT

At the control panel's login page, you can setup a master account, add all your accounts into it then you can control multiple accounts within single login and our Master control panel.

How do I change the Credit Card used by my Hosting Account?

Mark — Sun, 30 Nov 2008 12:09:35 GMT

To change your credit card, please login to your control panel->Account->Customer Profile->Billing Information to change it.

How do I get to my Hosting Control Panel?

Mark — Thu, 27 Nov 2008 14:07:31 GMT

Go to our company main page and login with your user ID and password.

How to change control panel password

Mark — Thu, 27 Nov 2008 09:55:27 GMT

You can change it by going to your control panel-> Security -> Control Panel User section. You can also add additional Control Panel users here.

What does the Site User Manager do?

Mark — Thu, 27 Nov 2008 09:53:09 GMT

Thisfeature is designed for creating users and protecting directories orfiles. Please go to the Security->Password protect section in the control panelfor more info.

NOTE: This feature is NOT for creating multiple logins to your HostingAccount. If you would like to create multiple logins to your HostingAccount, please create them via Security->Control Panel User section in the control panel.