Knowledgebase » Knowledgebase » Site Builder

My SiteExpress site edit page does not work

Mark — Wed, 17 Jun 2009 07:37:27 GMT

If you are using the old version of sitebuilder - SiteExpress and browse with IE 7 or IE 8, you will experience a blue page(or bluepage with a X frame) when you try to edit a page where a page editingframe supposed to show up. You may experience the same problem if youare using Firefox.

This is because there is new security setting that blocks the scriptlet.

You need to allow scriptlets to run from IE.

To do so, you need to go to IE menu-> Tools -> Internet Options. Open the Security tab, add yourSiteExpress url to the Trusted Sites. Then you click on "CustomLevel" button while you have "Trusted Sites" icon selected. You willfind the "Allow Scriptlet" option under the Security section.

Site Builder 3.2 setup tutorial

Mark — Wed, 10 Jun 2009 10:30:40 GMT

Notice that Site Builder 3.2 is for advance plan or above user. For basic plan user please refer to Site Builder 2 setup tutorial.

1) Purchase/Enable the site builder

You can enable/purchase the site builder 3.2 on Control Panel >> Site Admin >> Site Builder Wiz

Please click the Enable Under [Enable Site Builder Login]

After Enable the site builder 3.2 , the following information will be displayed.

2) Login with Site builder 3.2

Go to the URL : http://sitebuilder1.mysite4now.com/admin

Password : displayed password

3) Manage Your Site and Publish setting

After login to the Site builder 3.2 , go to Manage your Site to mange your site

For editing the publish settings , Click on Sites >> Your Site Title >> Publish Settings

4) Publish Settings on Site Builder 3.2

Before fill the necessary information to the publish setting , You should confirm the following things on our Control Panel

Security guard : need to turn to Medium on the domain (Please have a check on Control Panel >> Security >> Security Guard )
Permission : grant the RWX permission to the Network Service on the destination folder (Please have a check on Control Panel >> Security >> File Permission)
Path of the Domain (Please have a check on Control Panel >> Site Admin >> Change Path)
Server Host (Please have a check on Control Panel >> Account >> Temp URL- siteXXX.mysite4now.net)

Fill in the settings

Default publishing scenario : Publishing to Known FTP host
Host : SiteXXX.mysite4now.net
Web Site URL:http://[Your Domain Name]
Working directory : [Relative Path of Domain from account root] (i.e. if your domain point to d:\hosting\member\yourmemberid\site1\, type in "site1" here)
Authentication type: Specify account
click Verify Location

If the word "Dynamic" had been displayed over the button Verify Location , the site will be published successfully on Step 5 of Site Builder 3.2

5) Publish your Site to our Web server

Click Edit Site in Wizard

Then Click Publish

The following screen shot will be displayed.

Fill in the password of FTP account and Click OK

6) Change Password
We highly recommend to change the default password after first time login
Click My Profile >> Change Password

After click Change Password , Please input the Current password , New password and Confirm password , then click OK

Site Builder 4.x setup tutorial

Mark — Tue, 07 Apr 2009 18:28:06 GMT

Notice that Site Builder 4.x is for site builder plan, advance shared hosting plan or above. For basic plan user please refer to Site Builder 2.0 tutorial

1) Purchase the site builder

For Advance shared hosting plan or above , you can purchase the site builder 4.x on Control Panel >> Site Admin >> Site Builder Wiz

Please click the Buy Under [Add a New Site Builder Site]

For Site builder plan user, you can enable the site builder 4.x on Control Panel >> Site Builder

Please click the Enable under [Enable Site Builder Login]

After Enable/Buy the site builder 4.x , the following information will be displayed.

2) Login with Site builder 4.x

Click Login Here on Control Panel or Go to the URL : http://builder100.mysite4now.net/admin

Password : [Control Panel password]

3) Manage , Edit and Publish Your Site

After login to the Site builder 4.x , go to Manage your Site or Sites to mange your site

click the site name e.g. Site1

Click "Edit Site in Wizard"

After edited your site in site builder , the following information will be displayed. Please click Publish to publish the site

You can browse your site on http://builder100.mysite4now.net/Sites/[member ID]

4) Map a New Domain

If you have domain name to map to the site which created on the site builder ,

please go to Control Panel >> Site Admin >> Site Builder Wiz >> Map a New Domain if you are in shared hosting plan

please go to Control Panel >> Site Builder >> Map a New Domain if you are in site builder plan

Click Map It after insert the domain name

5) Change the A record of mapped domain

By default your domain name may not point to Sitebuider server. You need to update the A record of domain.

Here is the operation that the NS servers of domain is pointed to our DNS servers.

click DNS >> Edit Zone

Click Edit to edit the A record of the domain www.xxx.com , xxx.com and *.xxx.com

Input 209.132.240.200 to Address field >> Click Save It

After finished to edit the A record of domain , please allow 45 min for DNS propagation

6) Change Password
We highly recommend to change the default password after first time login

Click My Profile >> Change Password

After click Change Password , Please input the current password , New password and confirmed password, then click OK

Also , you can reset the password on Control Panel

Site Builder 2.0 setup tutorial

Mark — Mon, 06 Apr 2009 19:07:00 GMT

Notice that Site Builder 2 is for basic plan user. For advance plan or above please refer to Site Builder 3 setup tutorial. For sitebuilder plan user please refer to Site Builder 4 setup tutorial.

1) Purchase the site builder
Under [New Site builder Wizard] section, click the here button to purchase a new site builder instance. A new browser will be pop up and display the following screen. You can begin to edit/create your web site step by step.

2)Enable your site builder 2.0

After finished the steps on site builder, the site builder temporary ID will be displayed.(Please refer to red box area indicate in the following screen shot)

Please put your "site builder temporary ID" to the input box and click “Activate” button under [Activate Your site Builder Site] section. You should able to find your "site builder temporary ID" on the last step of Site Builder

Then the URL will be displayed under Currently Activated Site Builder Site

3)Login with Site builder 2

Under Currently Activated Site Builder Site , click edit beside the url http://[your temp builder ID].sitebuilder.mysite4now.com
loginname : [your temp builder ID]

default password : Control Panel password

4)Publish site on Control Panel

Please do not use the last step [Publish] on the Site builder. It will display the error [Publishing a site is not possible. Please contact your administrator. ]

Please click Publish beside the url http://[your temp builder ID].sitebuilder.mysite4now.com on Control Panel

The following information is needed to fill after clicked Publish on Control Panel.

FTP Username: FTP account name

FTP Passowrd: password of FTP account name

FTP Hostname: Your Current Web Server IP

Destination path: d:\hosting\member\memberID\[state the folder name which you would like to store the site files]

If you would like to publish on member root folder , please leave blank on the destination path.

If need to reset password , please go to Control Panel >> Security >>FTP account

5)Buy the another site builder

click Buy under the Activate Your site Builder Site

6) User Guide

http://sitebuilder.mysite4now.com/doc/userguide/index.htm

I can't publish via site builder

Mark — Wed, 24 Dec 2008 12:02:05 GMT

This article is for Sitebuilder 3.2

When you FTP, you need make sure you have the correct information in the publish form. EX:

FTP address should be: ftp.yourdomain.com . NOT ftp://yourdomain.com

Website URL should be a vaild working URL. Ex: http://www.yourdomain.com or http://sitexxx.mysite4now.com/yourmemberid (this is a temporary url)

Note that sitebuilder will upload a testfile and try to browse it via the url. If this url is incorrect inanyway, sitebuilder will not be able to browse the test file and it'llreturn an error when trying to publish.

Path: should be empty if you are publishing to the root. If publishing to subfolder, then type /subfolder

Few examples:

ex: If you want to publish to http://mydomain.com

FTP Address: ftp.mydomain.com

URL: http://mydomain.com

Path: <empty>

ex: If you want to publish to http://mydomain.com/newsite

FTP Address: ftp.mydomain.com

URL: http://mydomain.com/newsite

Path: /newsite

ex: If you want to publish to a Temp URL Ex: http://siteXXX.mysite4now.com/myMemberid

(Please note that you can get your temp URL in your Control panel-Account section. Do not use http://siteXXX , this is just a sample URL.)

FTP Address: siteXXX.mysite4now.com

URL: http://siteXXX.mysite4now.com/myMemberid

Path: <empty>

ex: If you want to publish to http://siteXXX.mysite4now.com/myMemberid/newsite

FTP Address: siteXXX.mysite4now.com

URL: http://siteXXX.mysite4now.com/myMemberid/newsite

Path: /newsite

Cannot publish site because the publishing location status is 'Static only'.

Mark — Wed, 24 Dec 2008 12:01:28 GMT

Cannot publish site because the publishing location status is 'Static only'.
Details:
ASP.NET is not installed or is configured incorrectly..

If you get the error above, that mean you have not configure your site to use ASP.NET 2.0. Please follow below's instruction.

Publishing via TEMP url: http://siteXXX.mysite4now.com/Yourmemberid

1) Go to your control panel->SiteAdmin->.Net Application

In that section, you'll see "Manage IIS Application (For Temporary URL)" in there, you'll see your temporary URL and go click on [Change .Net Version] , choose v2.0. and click Go.

2)Using File Manager in Control Panel->SiteAdmin->FileManager, goto the folder where you are planning to publish to. In that folder,create a subfolder call APP_DATA

3)Using Control panel->Security->File Permission, browse to thefolder you've just created "APP_DATA" and assigne the userNetwork_Service FULL permission.

Publishing via your own url:

http://yourdomain.com

1) Go to your control panel->SiteAdmin->.Net Application

In that section, you'll see "Manage IIS Application" in there, you'll see your URL and go click on [Change .Net Version] , choose v2.0. and click Go.

2)Using File Manager in Control Panel->SiteAdmin->FileManager, goto the folder where your domain name points to. In that folder, createa subfolder call APP_DATA

3)Using Control panel->Security->File Permission, browse to thefolder you've just created "APP_DATA" and assigne the userNetwork_Service FULL permission.

In SiteBuilder 3.2, I get "Cannot upload the template because the banner of this template consists of multiple parts. Please choose another template" message when trying to upload banner.

Mark — Wed, 10 Dec 2008 16:44:51 GMT

It is because the template you chose do not support banner upload. Please choose another template. Here is the list of templates that should support header upload:

aa-03, aa-05, aa-08, aa-10, aa-11
agriculture-001
al-02
art_and_photography-001
as-02, as-03, as-04, as-06, as-07
av-074, av-137, av-139, av-140, av-141, av-171, av-195, av-198, av-206
av-214, av-246, av-258, av-262
beauty-003
business-001, business-009, business-011, business-013, business-017
business-019, business-021, business-022, business-023, business-024
business-026, business-027, business-030, business-033, business-035
cafe_and_restaurant-002, cafe_and_restaurant-004, cafe_and_restaurant-005
chr-01, chr-02, chr-03, chr-04, chr-05, chr-06, chr-07, chr-08, chr-10
chr-11, chr-12, chr-13, chr-14, chr-15, chr-17, chr-21, chr-23, chr-24
chr-25
electronics-001
eug-01, eug-09, eug-11, eug-12, eug-13, eug-14, eug-16, eug-18, eug-19
eug-27, eug-29, eug-31, eug-32, eug-33, eug-34, eug-35, eug-36, eug-38
eug-39, eug-40, eug-41, fashion-001, fashion-004, fashion-005,
fashion-006
food_and_drink-001, food_and_drink-002
food_and_drink-003, food_and_drink-004
industrial-001
interior_and_furniture-001, interior_and_furniture-002, interior_and_furniture-003
moto_car-002, moto_car-003
music-001, music-002
night_club-001, night_club-002, night_club-004
personal-003, personal-006, personal-007, personal-010, personal-013
personal-014, personal-015, personal-016, personal-019, personal-020
personal-021, personal-022, personal-023, personal-024, personal-025
personal-026, personal-027, personal-028, personal-029, personal-030
personal-031, personal-032, personal-033, personal-034, personal-036
personal-038, personal-039
real_estate-001
spec-01
sport-003
travel-001, travel-003
vap-02, vap-05, vap-07, vap-09, vap-10, vap-11, vap-12, vap-13, vap-15
vap-18, vap-21, vap-22, vap-26, vap-28, vap-30, vap-31, vap-33, vap-34
vap-35, vap-38, vap-40, vap-41, vap-43, vap-44, vap-45, vap-47, vap-48
vap-49, vap-51, vap-52, vap-53, vap-56, vap-58, vap-59, vap-62, xbs-04
xbs-11, xbs-14, xdim-01, xec-01, xet-05, xet-06, xet-10, xet-11,
xet-16, xet-17, xeug-01, xeug-02, xeug-03, xeug-04, xeug-06, xeug-07
xeug-08, xeug-15, xeug-17, xeug-18, xeug-20, xeug-21, xfil-02, xmp-02
xmp-04, xmp-05, xmp-06, xmp-10, xmp-11, xrot-03, xsk-01, xsk-02
xsk-05, xsk-08, xsk-09, xsk-10, xsk-11, xsk-13, xsk-14, xsk-16,
xsk-17, xsk-18, xsk-19, xsk-21, xww-04, xww-09, xww-10, xww-15
xww-16, xww-18, xww-20, xww-21, xww-22, xww-23, xww-24, xww-25
xww-30, xww-34, zeug-02, zeug-03, zeug-04, zeug-05, zeug-08,
zeug-09, zeug-11, zeug-13, zsk-01, zsk-03, zsk-05, zsk-07, zsk-16
zsk-17, zsk-18, zsk-19